Awards & Publications

Brooklyn Borough President Marty Markowitz Proclaims August 17th-19th as "MOUSE Technology Innovation Week" (August 2010)

At the 3rd Annual Summer Technology Academy held at the Urban Assembly Institute of Math & Science for Young Women, City Council Member Stephen Levin and Education Policy Analyst Margaret Kelley presented MOUSE with a proclamation on behalf of Brooklyn Borough President Marty Markowitz.

The Proclamation celebrated the partnership between Best Buy's Geek Squad and MOUSE, and officially declared August 17th-19th, 2010 as "MOUSE Technology Innovation Week."  It also recognized MOUSE for its dedication to putting technology into the hands of underserved youth, while giving them the opportunity and tools to succeed in a technologically driven world.

MOUSE Reaches Finalist Round of the New York Times Company Nonprofit Excellence Awards (April 2010)

 

 

 

 

MOUSE is one of six nonprofit organizations to reach the Finalist Round of the 2010 New York Times Company Nonprofit Excellence Awards.

Recognizing that nonprofits play a critical role in enriching and improving the lives of people throughout the greater New York City area, the New York Times Nonprofit Excellence Awards will be presented to three New York City area nonprofit organizations for their excellence in organizational management. The awards recognize management excellence and encourage innovation among New York’s large and diverse nonprofit community.

MOUSE Profiled in National Educational Technology Plan (March 2010)

MOUSE is pleased to be featured in the US Department of Education National Educational Technology Plan, "Transforming American Education: Learning Powered by Technology" as an organization empowering students to be valued technical resources in their schools.

 "This plan was prepared for the Office of Educational Technology by leading researchers and practitioners," stated US Education Secretary Arne Duncan.  "It represents their best ideas about how we can bring forward our schools—making them centers of learning designed to close the gap between the technology-rich and exciting experiences that dominate students' lives outside of school while preparing them for success in today's competitive global marketplace.”

Secretary Duncan further stated, "...in order for students to meet these new standards and for teachers and schools to reach higher levels of performance, they will need to be smart and strategic in how they use technology."

Read the description of Using Students as Technical Resources that highlights MOUSE as part of the National Educational Technology Plan (p. 59).

City Council Member James F. Gennaro awards Thomas A. Edison High School's MOUSE Squad with City Proclamation (October 2009)

On October 2nd, 2009, City Council Member, James F. Gennaro presented a city proclamation to Thomas A. Edison Career & Technology High School’s MOUSE Squad. The proclamation recognized the efforts of the MOUSE Squad in providing their school with technical support and for their “Printer Setup & Troubleshooting” video as their “Do-It-Yourself” submission.

New York City Council Speaker Christine Quinn presents City Proclamation to ACCESS High School's MOUSE Squad (June 2009)

On June 23rd, 2009, New York City Council Speaker, Christine Quinn gave a city proclamation to the Access MOUSE Squad to recognize them as 2009 “MOUSE Squad of the Year” and the “Do-It-Yourself” contest winners. The proclamation was presented during Access High School’s graduation ceremony.

MOUSE Featured in Service Desk Concepts and Skills Textbooks (March 2009)

MOUSE is highlighted in two college textbooks describing Service Desk concepts and skills written by Donna Knapp.  Donna has over twenty-five years experience in the Information Technology industry and is a recognized expert in the areas of Service Desk and IT Service Management. 

A Guide to Service Desk Concepts (Third Edition) discusses the different types of service desks that exist, how they are measured by the organizations they support, the varying roles and skills required within a typical service desk, and the processes and technologies commonly used to ensure the service desk is operating efficiently and effectively.

In this text, Donna highlights MOUSE as an innovative youth development organization preparing students to manage technical help desk in the schools, broadening students' learning and life opportunities, and providing hands-on experiences that build skills and the motivation to succeed.

A Guide to Customer Service Skills for the Service Desk Professional (Third Edition) explores the changing role of the service desk professional. Each chapter expands upon a particular skill required to provide effective customer support and provides proven techniques for implementing the concepts.

In the chapter entitled "Teams & Team Playing in a Service Desk Setting," Donna interviewed two high school seniors, Abdallah Shuaib and Edis Kandic from William Cullen Bryant High School in New York.  Abdallah and Edis described the MOUSE Squad program and the specific roles of their Squad members. 

Abdallah described his role as Team Leader and the importance of communicating effectively with teachers and students.  As Information Manager, Edis mentioned that his responsibilities include keeping an accurate record of the activities of his Squad on a daily basis. 

When asked what he enjoys most about being part of the MOUSE Squad program, Edis replied, "I enjoy that I learn something everyday.  I understand that not all kids get to experience what we do, so I look forward to coming each day."

Mayor Bloomberg provides MOUSE with a proclamation declaring August 25th-28th, MOUSE Technology Innovation Week (August 2009)

On August 25, 2009, New York City’s Mayor Bloomberg declared August 25 through August 28th as “MOUSE Technology Innovation Week.” MOUSE was honored to receive a city proclamation from Mayor Bloomberg to confirm his declaration. The proclamation was given as recognition for the need to enhance technology in New York’s schools.

MOUSE Selected as Recipient of 2009 MS&L Be:CAUSE Community Connected Award (August 2009)

MOUSE is honored to receive the MS&L Be:CAUSE Community Connected Award. This award recognizes a local New York nonprofit organization that has a unique vision and is committed to this year's award theme: "Empowering Tomorrow's Leaders." 

As recipeint of this award, MS&L will provide $100,000 in pro-bono communications service to MOUSE, particularly in the area of digital communications and social media.

MOUSE selected as finalist for The 2nd Annual DoGooderTV Nonprofit Video Awards (March 2008)

MOUSE was chosen as 1 of 8 finalists from more than 160 entries submitted for The 2nd Annual DoGooderTV Nonprofit Video Awards, co-sponsored by See3 Communications and The Nonprofit Technology Network (NTEN). MOUSE's video tribute to "10 wonderful years of service" was selected as a finalist in the "Best Long Video" category. View the "MOUSE Decade of Champions 10th Anniversary Video."

 

Brooklyn Borough President Marty Markowitz honors MOUSE with a City Proclamation (October 2007)

On October 30, 2007, Brooklyn Borough President, Marty Markowitz presented MOUSE with a city proclamation declaring October 30th as  “MOUSE Technology and Education Gala Celebrating a Decade of Champions Day.” This proclamation was presented to MOUSE during the Decade of Champions Gala, celebrating its 10th anniversary.

The World is Flat : A Brief History of the Twenty-first Century Updated and Expanded Edition by Thomas L. Friedman (2006)

As an innovative nonprofit improving the role of technology in the nation's largest educational district, MOUSE and co-founder Andrew Rasiej are highlighted by the Pulitzer Prize-winning New York Times columnist Thomas L. Friedman.     

Bronx Borough President Adolfo Carrion presents Bronx Writing Academy with a City Proclamation (October 2006)

On October 24, 2006, Bronx Borough President, Adolfo Carrion presented Bronx Writing Academy (BWA) with their own city proclamation. He proclaimed October 24th as the “Bronx Writing Academy MOUSE Squad Day.” BWA’s MOUSE Squad and staff were recognized for being MOUSE Squad of the year and helping to make their school computers more efficient.

New York City Council and Speaker Christine Quinn honor former MOUSE Board Member, Deborah Stiles (January 2006)

On January 26, 2006, the New York City Council and Speaker Christine Quinn's office honored MOUSE Board of Directors member Deborah Stiles by issuing a City Council Proclamation. Since 2000, Ms. Stiles has provided six years of leadership with MOUSE. She has been involved with MOUSE as a Board member and pro bono legal advisor from the law firm Debevoise and Plimpton. Her leadership in the MOUSE Governance Committee has led to the diversification and increased professional of the Board and her pro bono legal work has been invaluable to the MOUSE. A graduate of Harvard College and Harvard Law School, Deborah is currently the Vice President for Research Operations at Columbia University and a member of the Council on Foreign Relations. MOUSE would like to thank Debbie Stiles for her six years of outstanding leadership and vision.

MOUSE Included in Better Business Bureau New York Giving Guide: The Smart Donor’s Guide to Areas Charities (November 2005)

The BBB evaluates charities against their 20 Standards for Charity Accountability and makes the report available to the public. We are proud to be included in their publication and we hope that their thorough evaluation of MOUSE provides our funders and partners with added assurance that we work hard to ensure that the organization is operating in an efficient and responsible manner.

Lower East Side Preparatory High School honored at Blackboard Awards 2005 (October 2005)

Lower East Side Preparatory High School, last year’s MOUSE Squad of the Year, recently received the Steve Zimmerman Accenture Technology Award in this year’s Blackboard Awards. Sponsored by education advocates like Accenture and Wachovia, the annual Blackboard Awards honors outstanding private, public and parochial schools in New York City. MOUSE was able to nominate LESP for the award as they have proven themselves to be an outstanding leader in technology and education.

New York City Council Presents LINC Program Participants and MOUSE Squads of the Year with Proclamations (September 15, 2005)

Speaker Miller, along with New York City Council Members Christine Quinn and Eric Gioia, celebrated the MOUSE Squad program by issuing three New York City Council proclamations. They went to LINC Program participants that participated in a student exchange with Jordan (Baccalaureate School for Global Education and Freedom Academy) and the two MOUSE Squads of the Year (Lower East Side Preparatory High School and MS 118). Approximately 20 MOUSE Squad students, several MOUSE staff and MOUSE’s Interim Board of Directors Chairman, Peter Vincent traveled to City Hall to receive this honor and thank the New York City Council for their dedicated support.

 

EdNet Hero Awards Finalist (August 2005)

In August 2005, MOUSE became a finalist for an Ednet Hero Award. Sponsored by the Heller Reports, the Ednet Hero Award is given to organizations that have made significant contributions to education through educational technology. MOUSE considers this nomination and the opportunity to participate in the awards process an honor.

Leader to Leader Institute's Nonprofit Innovation of the Week (September 22-28, 2004)

As an innovative program in the technology and education arena, MOUSE Squad is transforming the way urban public schools teach technology. Because of this ground breaking approach and its significant contribution to the New York City School District in 2004, the MOUSE Squad program was named the Nonprofit Innovation of the Week by the Leader to Leader Institute in September of 2004. Read more about the Leader to Leader Institute’s Nonprofit Innovation of the Week award.

MOUSE Squad Team Leader Kianna Francis highlighted in Thomson's Customer Service Skills for the Help Desk Professional - 2nd Edition (2004)

Kianna Francis, former MOUSE Squad Team Leader for Grace Dodge High School, appears in Thomson's Customer Service Skills for the Help Desk Professional to share her experiences with customer service and the MOUSE Squad. This manual, written by Donna Knapp, guides readers through the soft and "self-management skills needed to deliver customer support in the help desk industry.

MOUSE Squad highlighted in Thomson's Help Desk Concepts - 2nd Edition (2003)

Released in 2003, Thomson's Help Desk Concepts introduces readers to the concepts and skills needed to run a successful help desk. Through a three page profile, Calvin Hastings (Former Senior Director of Programs for MOUSE) elaborates on the impact of MOUSE Squads in NYC public schools and the help desk field.

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